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Welcome

LunaLux Jewels is a collection of naturally beautiful jewelry. Every piece is handcrafted and made with care. All of our crystals and gems are hand selected to provide the perfect one-of-a-kind accessory for your everyday wear.

Shipping details

Your items will be made, packaged and ready to ship within 1-3 business days from your date of Purchase. On average it takes 2-6 business days for your item to arrive via USPS with standard shipping in the US. There is also the option for a priority mail upgrade that will instead take 2-3 business days for your item to arrive via USPS after it has been made and packaged.

LunaLux is not responsible for lost or damaged mail. Tracking is provided to protect the buyer and the seller. Once your item has been shipped and received at the local post office it is out of our hands and in to USPS. If you're concerned about a package that is in transit, please contact your local Post Office. If your package was marked "Delivered" by USPS but you did not receive it, we recommend contacting the Post Office.

For international shipping, please be aware that LunaLux is not responsible if your package gets delayed in customs. You are also responsible for any additional fees or taxes. Please allow up to 4 weeks for your order to arrive.

Your order will be packaged and shipped in a padded bubble mailer. Packing slips/ order receipts are not provided. You can find all of your order information via Etsy or your confirmation email.

Please make sure your address is correct before placing orders. Your order will be shipped to the shipping address provided when ordered, unless a different address is requested by customer prior to shipment and we have received your message. LunaLux is not responsible for incorrect shipping addresses.

Refunds, returns & exchanges

I want you to be completely satisfied with your order and your experience with LunaLux. Please contact me if there is ever any issue with your items, and I will do my best to make it right.

LunaLux is unable to accept returns or exchanges, please purchase seriously. Orders can not be cancelled.

We understand that sometimes things happen, regardless how well an item is constructed and tested. If your item breaks from normal wear with in 10 days of receiving, please contact us. LunaLux will repair your item for free once returned, with free shipping back to you. Jewelry must be sent back with all of its components in a protected package. We will not replace pieces that did not need repair. Please include all beads, chain, clasp, etc. Shipping fees are non-refundable.

Avoid wearing your jewelry when exercising, swimming, showering, or sleeping. If your jewelry breaks from being tugged on, has caught on something or any other physical damage, that is not a reflection of LunaLux.

Please keep LunaLux Jewelry in the boxes provided and separate from other metals, this will prolong their life and prevent turning. Do not spray perfume directly onto the skin where you have your necklace, avoid contact with water if possible.

Additional information

All LunaLux jewelry is handmade, and so no 2 are exactly alike. Please embrace the small differences that make yours truly unique.

Since each piece is handmade and unique, most of the items are delicate, yet sturdy. They still need to be handled with care while wearing and storing.

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Caring for your jewelry:

▼△ P l a t e d :

Opting for a gold-plated item over solid or gold-filled item does not mean that it is destined to wear down immediately. With proper care, gold-plating can last a long time and can be a cost-effective alternative to solid or gold-filled products. It is important to wash gold-plated items with nothing stronger than warm soapy water. Chemicals in cleaning products and jewelry cleansers can break down gold plating. Use a mild soap only if necessary. Getting junk out of nooks and crannies with an old, soft toothbrush is Okay. In some cases WD-40 is a good cleaner for gold plated jewelry. It’s tougher on dirt and sticky substances than gentler dish soap.

▼△ G o l d F i l l e d :

Gold filled jewelry is cared for in the same manner as other precious jewelry. The absolutely best thing you can do for your Gold Filled jewelry is to clean regularly using a little bit of warm water, and a soft cloth to dry and shine after. Many chemicals marketed for cleaning jewelry are actually somewhat abrasive or corrosive and can cause some damage or color alteration to your jewelry. The best way to avoid this is to keep it simple. Warm water and a soft cloth are the best thing you can do to maintain the beauty of your jewelry. To maintain the beauty of your jewelry, whether it is gold filled or solid gold, salt water, chlorine (swimming pools) and all heavy detergents and cleaning agents should be avoided.

▼△ S t e r l i n g S i l v e r :

Oxygen in the air will tarnish Sterling Silver, so properly storing your jewelry will help minimize that oxidation. Polishing Sterling Silver is typically the best way to clean your Sterling Silver jewelry. Use a special non-abrasive cloth to avoid scratching. Wearing your Sterling Silver jewelry regularly can actually help prevent tarnishing since the oils from your body have a cleaning effect. However, some activities can accelerate tarnishing or even cause corrosion. To maintain the beauty of your jewelry, whether it is gold filled or solid gold, salt water, chlorine (swimming pools) and all heavy detergents and cleaning agents should be avoided.

▼△ P e a r l s :

Since pearls are extremely fragile and delicate, take precautions when cleaning. For example, you should never use hard, abrasive materials or abrasive cleaners on pearls, which will ruin the gem’s outer coating, take away the shine, and scratch the surface. Instead, take a soft cloth, dip it into soapy water, and gently wipe the pearls. Note: Do not put the pearls directly into the water. Lastly, dry the pearls with a clean, soft dampened cloth.

LunaLux Aromatherapy and Gemstone Jewelry

LunaLux is a collection of jewelry that radiates natural beauty. Each piece is handmade individually and is either one of a kind or available in limited quantities. Hand selected stones and crystals enhance the energy of the wearer and provide the perfect one-of-a-kind accessory that inspires and feeds the soul. Simple minimalist and boho chic gemstone and diffuser jewelry.